![]() Porting an existing phone number is subject to an additional fee, and may not be available for all numbers. Calling does not include calls to Alaska or the Yukon and Northwest Territories of Canada or calls to non-8YY calling card, platform, conference or chat lines, for which additional fees will apply. If we become aware of unreasonably excessive use of the Services, including but not limited to, usage that is extraordinarily greater than the average customer usage, or calling more than 50 different telephone numbers per day, or forwarding calls from your App for longer than a two week consecutive period, or systematic or intentional misuse, we reserve the right, in our sole discretion, to terminate your use of the App and Service immediately, and you will not be entitled to get a refund of Fees you may have paid to us. Calling to numbers within the United States and Canada, and texting and other services provided by magicJack®, are based on normal, non-excessive use. You are responsible for obtaining or accessing third party products and services required to use the Services (such as a compatible smart phone or tablet and high-speed internet access) and for paying any fees for such third-party products and services.Ĭalling and Texting Restrictions. THE APP DOES NOT PROVIDE ANY EMERGENCY CALLING OR TEXTING CAPABILITY. If you continue to receive telemarketing calls after 31 days have passed, you can file a complaint on the website. Most telemarketers will not call your number once it has been on the registry for 31 days. We recommend that you register your magicJack telephone number(s) on the National Do Not Call Registry (found at The National Do Not Call Registry allows you to opt out of receiving telemarketing. Remove a Number from the Call Block List: Click the “–” (minus) icon in the Add/Remove column to remove the associated telephone number.Add or Change a Nickname and click Update.Click the Edit List option to view the full list of blocked numbers.To add a number, enter the 10-digit phone number you would like to block. ![]() The Call Block List column displays all of your currently-blocked numbers, as well as an option to add additional numbers.Confirm you have enabled Call Blocking (feature is on).Hover your mouse over the Call Features tab.When a telephone number on your blocked number list attempts to contact you, they will receive a busy signal, and your phone will not ring. You can easily block up to 99 telephone numbers. Yes, call blocking is available with magicJack. Visit on your computer and follow the on-screen instructions.If you DO NOT see the button and are on a Windows computer please open the file explorer by pressing on your keyboard Windows+E, locate the option that says “magicJack” under the CD/DVD section and run “autorun.exe” Click on the button “Start magicJack”.Plug your magicJack into a USB port on your computer.Connect the provided USB extension to your magicJack.IMPORTANT: Your computer, tablet, or smartphone MUST be connected to the same network as the magicJack to complete the registration process. Visit on your computer, tablet or smartphone and follow the on-screen instructions.Plug your magicJack into a power outlet.Connect the power adapter to your magicJack USB.Plug your phone into the port labeled “PHONE” on your magicJack.Plug the provided Ethernet cord into the port labeled “INTERNET” on your magicJack.If you have been the target of solicitation, message the mods with a screenshot of the conversation and we will take action accordingly. Disagreements of varying intensities will happen, but particularly vitriolic attacks will be pruned from the discussion. If you do share identifying information, you must provide evidence that consent has been obtained. Do not share any identifying information such as names, addresses or phone numbers without consent. Reviews of businesses, products or services must go in the monthly reviews thread. Requests for business, product or service recommendations must go in the monthly requests thread. Do not invite, encourage, or seek help with engaging in unethical or fraudulent activity relating to VoIP, such as call spoofing, robocalling and autodialers, or fraudulent STIR/SHAKEN attestation. Do not send private messages to users, or invite users to send you a private message, for the purpose of promoting or advertising a business, service or product. This includes recommending a user change providers when they have not indicated they are interested in doing so. Do not promote or advertise for any business, service or product unless responding to a specific request for recommendations.
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